Prime
Local Services |
AT
& T Master Agreement /CSOA Signature Required
Note: New customers, and
existing customers purchasing a new service not previously
provisioned for their account will sign this AT&T Master Agreement
(MA) and Comprehensive Service Order Attachment (CSOA). The MA/CSOA
is an umbrella set of terms and conditions covering all services.
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.doc |
AT&T MA/CSOA Addendum (v IX or X)
Note: Existing customers with an
AT&T Master Agreement (version IX or X) on file will sign this MA/CSOA
addendum to bridge their existing MA to the latest version. |
.doc |
AT&T MA/CSOA Addendum (v VIII or
earlier)
Note: Existing customers
with an AT&T Master Agreement (version VIII or earlier) on file
will sign this MA/CSOA addendum to bridge their existing MA to
the latest version. |
.doc
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AT&T MA/CSOA Job Aid |
.ppt |
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New Contracts Structure FAQ's |
.doc |
Sample MA/SCOA
Note: Sample MA/CSOA with
text search option using the Find command in Word. For reference
only, not for customer signature. |
.doc |
Prime Service Customer
Expectation Document
This (below) is your Pricing
Schedule form for Prime Local
(and Long Distance) service. Be sure to fill it in completely
and obtain the customer's signature. Send it in with all the
applicable paperwork as outlined in the Order Process Form.
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.doc
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Letter
of Authorization to Obtain Customer
Service Records Only
CSRs are pulled during the ACC Business Provisioning process.
However, if you want to obtain a customer's CSR prior to having
the customer sign the Contract and submitting the order, you
need to use this form.(SA302) |
.doc |
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Prime MACD Form |
.doc |
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