Communication Management Services - Home

Welcome to the CMS Storefront

To Contact a representative via phone, call 800.233.8258 x117 or click here to send us a message.

 

BES Licenses arrive direct from the
manufacturer to email address.
Order by 12:00 pm PST (Mon-Fri),
for same day processing.
Click here for shipping and return policies

Solution Graphics
 
SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment
RoutersCellular BoostersBES ServerBES T-SupportBES CALsBES Mobile Fusion
  Choose a Your Level of BES T-Support and Select Add to Cart
  BlackBerry T-Support Pricing  

  BlackBerry Technical Support Services is a scalable and flexible annual technical support and software 
  maintenance program that offers 24x7 technical support and free software upgrades so your BlackBerry  
  deployment can operate to its maximum potential. For assistance in choosing the level of support that fits your needs, follow this link > Support Level Comparision Chart
  Use quick links below to jump to the support level you've chosen.
 
Basic   Enhanced   Advantage   Standard   Premium    Elite   Premium & Elite 

 Basic Program Level
BPS Professional Annual Program Fee 30 Active CALs Max
SRV-00015-999
$350.00
BES Express Annual Program Fee (30 Active Cals Max)
SRV-00015-310
$300.00


BES Annual Program Fee 30 Active CALs Max
SRV-00015-998
$485.00
 Enhanced Program Level
BPS Annual Program Fee 30 Active CALs Max
SRV-00015-996
$523.00

BES Express Annual Program Fee 30 Active CALs Max
SRV-00015-311
$500.00

BES Annual Program Fee 30 Active CALs Max
SKU SRV-00015-995
$725.00

BES Express/BES Annual Per Active CAL fee 31+ Active CALs  sKU ENH(31+) $29.00
 Advantage Program Level

Return to Top

BPS Professional Annual Program Fee 30 Active CALs Max
SRV-00015-993
$1,082.00
BES Annual Program Fee Includes 1-30 Actives CALs
SRV-00015-992
$1,499.00

BES Annual Per Active CAL Fee 31-99 Active CAL
ADV(31-99)
$27.00

BES Annual Per Active CAL Fee 100-499 Active CALs  
ADV(100-499)
$25.65

BES Annual Per Active CAL Fee 500-999 Active CALs 
ADV(500-999)
$24.30


BES Annual Per Active CAL Fee 1,000+ Active CALs 
ADV(1000+)
$22.95

BES and BES Annual Fee - Direct to Level 2 Support
SRV-00041-103
$9000.00

BES Support Service Specialist
SRV-00041-107
$3,500.00

BES w/(1) Additional Named Caller
SRV-00025-001
$599.00

BES Developer Support - 10 Call Pack
SRV-00033-002
$999.00

BES Tech to Site Per Incident
SRV-00041-113
$7,500.00

BES Tech to Site Per Incident (Additional Day)
SRV-00041-115
$1,500.00


Health Check Services - Single Report
SRV-00015-400
$2,250.00
BES/BPS - Change Management/Migration Reviews
SRV-00041-100
$2,850.00
 Standard Program Level

Return to Top

BES Annual Program Fee Includes 1-500 Active CALs
SRV-00015-990
$21,000.00

 CALL TO PLACE ORDER

BES Annual Per Active CAL Fee 501-999 Active Cals    STD(501-999) $20.00

BES Annual Program Fee 1,000-4,999
Active CALs
STD(1000-4999)
$17.50
BES Annual Per Active CAL Fee 5,000-9,999 Active CALs
STD(5000-0999)
$15.00

BES Annual Per Active CAL Fee 10,000-19,999 Active CALs
STD(10000-19999)
$12.50

BES  Annual Per Active CAL Fee 20,000-49,999 Active CALs
STD(20000-49999)
$10.00

BES Annual Per Active CAL Fee 50,000+ Active CALs
STD(50000+)
$7.50

BES Support Service Specialist  
SRV-00041-107
$3,500.00
BES Change Management / Migration Reviews
SRV-00041-100
$2,850.00
BES (1) Additional Named Caller
SRV-00025-001
$599.00

BES Developer Support - 10 Call Pack
SRV-00025-002
$999.00

BES Tech to Site Per Incident
SRV-00041-113
$7,500.00

Health Check Services - Two Reports
SRV-00015-401
$3,999.00
BES Tech to Site Per Incident (Additional Day)
SRV-00041-115
$1,500.00


 Premium Program Level

Return to Top

BES Annual Program Fee Includes 1-1,000 Active CALs
SRV-00015-988
$72,000.00

CALL TO PLACE ORDER

BES Annual Per Active CAL Fee 1,001-4,999 Active CALs
PRM(1001-4999)
$14.70

BES Annual Per Active CAL Fee 5,000-9,999 Active CALs
PRM(5000-9999)
$12.60

BES Annual Per Active CAL Fee 10K-19,999 Active CALs
PRM(10000-19999)
$10.50

BES Annual Per Active CAL Fee 20K-49,999 Active CALs
PRM(20000-49999)
$8.40

BES Annual Per Active CAL Fee 50K+ Active CALs
PRM(50000+)
$6.30

BES Annual Fee Tech to Site
SRV-00041-113
$7,500.00

BES Tech to Site Per Incident (Additional Day)
SRV-00041-115
$1,500.00

BES Annual Fee Regional Support Account Manager
SRV-00041-105
$45,000.00

CALL TO PLACE ORDER

BES (1) Additional Named Caller
SRV-00025-001
$599.00

BES Developer Support - 10 Call Pack
SRV-00025-002
$999.00

DSTA - Designated Senior Technical Analyst
SRV-00015-402
$85,000.000

CALL TO PLACE ORDER

 Elite Program Level
BES Annual Program Fee Includes 1-20,000 Active CALs
SRV-00015-986
$460,000.00

CALL TO PLACE ORDER

BES Annual Per Active CAL Fee - 20,001-49,999 Active CALs
ELT(20001-49999)
$6.40
BES Annual Per Active CAL Fee - 50,000+ Active CALs
ELT(50000+)
$4.80
BES Annual Fee Regional Support Account Manager
SRV-00041-105
$45,000.00 CALL TO PLACE ORDER
BES (1) Additional Named Caller
SRV-00025-001
$599.00

BES Developer Support - 10 Call Pack
SRV-00025-002
$999.00

BES Tech to Site Per Incident
SRV-00041-113
$7,500.00

BES Tech to Site Per Incident (Additional Day)
SRV-00041-115
$1,500.00

CMS on Linkedin CMS on Twitter

Return to top.


  ©2006-12 Communication Management Services is an Authorized Master Agency. All logos are trademarks of their respective companies