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CenturyLink Team

Group Manager I Channel Operations
Terry Stevens
Terry.L.Stevens@CenturyLink.com

913-345-7829

Alliance/Partner Manager
Sabrina Crawford
sabrina.crawford@centurylink.com
407.889.6978

Channel Support Manager
Sokkie Fuentes Carroll
sokkie.carroll@centurylink.com
407.889.6978
800.758.0563
FAX: 913.971.2006

 


 

National Vendor Access Center (NVAC)
800.347.4463 Option 3, reference PON#

Business Service Assurance Center (BSAC)
800.786-6272 (for repair)
Agents should be allowed to access the account because of the LOA that is on file when the order is placed.  Customers need to be placed on the account for access either via the initial order, or via a letter on company letterhead requesting the names of who should be authorized to make changes to the account.  This letter can be faxed to 1.866.675.9745.

Escalation Hot Line:
866.652.6139
CMS Agent and Opportunity Support 800.233.8258  Fax: 619.544.0900
Agent  Support Team
Garrett Foster x104
Jessica (Gijon) Sordelet x107
Cory Evans x111

Wireless Services
Linda Fortuna x129

Chris Smith x103
David Tacla x127
wireless.support@cmstelcom.com

Conferencing Services
Gene Foster x105
Garrett Foster x104
Jessica (Gijon) Sordelet x107

Director of IT and Mobility
Michelle Treske x 117



Quotes, Paperwork & Order Processing
To request a quote:
Click here

To request paperwork send to:
paperwork@cmstelcom.com

To submit orders, send to:
orders@cmstelcom.com
Or fax to: 888.800.2338

 


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