Group Manager I Channel
Operations
Terry Stevens
Terry.L.Stevens@CenturyLink.com
913-345-7829
Alliance/Partner Manager
Sabrina Crawford
sabrina.crawford@centurylink.com
407.889.6978
Channel Support Manager
Sokkie Fuentes Carroll
sokkie.carroll@centurylink.com
407.889.6978
800.758.0563
FAX: 913.971.2006
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National Vendor Access
Center (NVAC)
800.347.4463 Option 3,
reference PON#
Business Service Assurance
Center (BSAC)
800.786-6272 (for repair)
Agents
should be allowed to access the account because
of the LOA that is on file when the order is
placed. Customers need to be placed on the
account for access either via the initial order,
or via a letter on company letterhead requesting
the names of who should be authorized to make
changes to the account. This letter can be
faxed to 1.866.675.9745.
Escalation Hot Line:
866.652.6139 |