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Unified Communications
The suite of Broadcore's Hosted Unified
Communications solutions allows the enterprise
to increase employee productivity, accelerate
business processes, and improved customer care
through tight integration of dispersed
communications endpoints for office, mobile, or
calls center employees. |
IP Telephony/Voice (VoIP)
Broadcore uses the open standard
Session Initiation Protocol
(SIP) technology to deliver its
Internet Protocol (IP) telephony
service. IP telephony enables
enterprises to consolidate their
voice and data networks and
reduce costs by eliminating the
need for the traditional Public
Switched Telephone Network (PSTN)
and associated toll charges.
Messaging
Broadocore's Unified
Communications solution allows
access to voicemail, email, and
fax interactions from a single
inbox with a consistent user
interface and experience
anywhere, any time. Furthermore,
Broadcore provides a fully
integrated Instant Messaging
(IM) solution that enables users
to access others within their
organization rapidly and
efficiently.
Presence
Broadcore's Presence
enables users to view the
real-time status and
availability of others within
their organization regardless of
their location. Presence is
fully integrated within
Broadcore's Unity solution,
which also provides point and
click call control as well as
instant messaging within the
familiar desktop environment.
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Conferencing
From an intimate ad
hoc 6-party conference call to a
planned large-scale corporate
announcement requiring a
conference bridge, Broadcore's
Unified Communications solutions
include easy-to-use tools to
make audio collaboration a
complete success. Broadcore
conferencing provides a full
spectrum of conferencing
solutions, from easy-to-use
quick conferencing to
enterprise-class conference
services.
Mobility
Broadcore's mobility
solution is focused on the user
instead of the device, allowing
the user to get the same
communication experience across
any location, device or
application.
Video calling
Broadcore's video
calling solution integrates
video into the voice telephony
infrastructure and the network
by extending the same user
experience that callers have
come to expect from voice to
video. Placing a call with video
is as easy and reliable as
making a phone call.
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Broadcore offers lowered total
cost of communications ownership
by assuming the cost burdens
associated with data redundancy,
infrastructure expansions,
technology obsolescence risks,
system scalability, and new
feature integration and updates.
By removing the costs associated
with infrastructure and
additional IT staff to maintain
increasingly complex
communications technologies,
Broadcore allows its business
clients and their IT
organizations to focus on their
own business core competencies
while remaining current with the
most recent communications
technologies. |
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