Loop Quote and Online
Customer Status
Log on to Agent S.T.A.R. with your password at:
www.agents.airespring.com Note: if you
need a logon to the Agent S.T.A.R
website
click here
and submit your
request.
Dedicated Account Agent Support
800.825.1500 x 269
Dedicated Account Trouble
Ticket Reporting
888.288.5010 Opt.1 Opt.1 Secondary backup center for
Trouble Reporting
If you are not getting a response by calling:
915.546.6005
Switched Account
Support
Hours of
Operation: 24 hours/7 days agentsupport@airespring.com 888.899.2789 x 221 Residential Customer Support
888.356.0706 Business Customer Support
888.320.7075 Switched Accounts Premier Support
800.825.1055 Second Level Support
Vice President Customer Support
David Lonstein 818.786.8990 x 226
Order Submission
You may submit order in one of 3 ways:
1. Signed paperwork Faxed to 888.899.2928
2. Direct order entry into Agent S.T.A.R.
(followed with a fax
with customer signature or
Third Party Verification ID)
3. E-mail
image of the signed order and paperwork to
the following:
Switched: orders@airespring.com
Dedicated: T1orders@airespring.com
Credit
Department Inquiries
9 a.m.- 6 p.m. PST
Lora Garrison
888.389.2899 x 246
CMS Agent and
Opportunity Support 800.233.8258 Fax: 619.544.0900
Agent Support
Team Garrett Foster x104 Jessica (Gijon) Sordelet x107
Cory Evans x111
